SHIPPING & RETURNS

WHEN WILL MY ORDER ARRIVE?

1. Please allow 7-10 business days for US/Canada/Europe shipping. Additional  Worldwide shipping is approximately 16-18 days for your order to arrive as we are using the fastest possible fulfilment our facility can handle!

Any questions or concerns, feel free to contact us directly: shoprefloats@gmail.com

 

INTERNATIONAL SHIPPING POLICY

Refloats is excited to be partnering with a third party to service our international customers! You will be able to see international shipping rates once you chose your country at checkout and all duties and taxes will be paid in full at checkout. 

Upon completion of your order, we will ship the goods to the third party distribution facility where they will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.

 

WHAT IS YOUR RETURN POLICY?

You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged/unopened within 30 days, email tracking information to shoprefloats@gmail.com, and we will gladly refund you. We highly recommend shipping your piece (s) back via Fedex/UPS not USPS.

Business Address:

10 Frost St, Brampton ON Canada L6X 0B4